About us
Burst Pipe Repair Built on McLean Roots
John Mercer
Founder · Since 2011
Our Story
Burst Pipe Repair Built on McLean Roots
John Mercer started McLean Burst Pipe Pros after years handling emergency calls across Fairfax County, where older homes in neighborhoods like Pimmit Hills and Langley often face pipe failures during the occasional winter freezes that hit this humid subtropical climate. Operating from the shop at 458 W Broad St #412 in Falls Church, he keeps the focus on quick response for properties near Tysons Corner Center and the McLean Community Center, where aging copper lines and shifting soil around tree roots create the same recurring breaks.
The work stays hands-on because John still takes most service calls himself and routes crews to spots in Downtown McLean or out toward Arlington when a main line lets go. This setup lets the team move fast on broken water pipe repair jobs without the delays that come from companies based farther away, and it keeps every repair tied to the actual conditions found in these Fairfax County streets.
Customers get straight answers on what the job requires once the crew reaches the site, whether the break sits under a driveway in Tysons Corner or behind a finished basement wall in Langley. The schedule stays consistent with weekday hours from 8am to 6pm and Saturday mornings until 2pm so homeowners know exactly when help can arrive.
I grew up in McLean and started McLean Burst Pipe Pros after years of seeing pipe failures hit older homes in Langley and Pimmit Hills during winter freezes. Working on repairs near Tysons Corner Center and the McLean Community Center showed me how Fairfax County's humid subtropical swings plus clay-heavy soil around Falls Church and Arlington speed up corrosion in aging lines. I opened the shop at 458 W Broad St #412 in Falls Church to stay close to the neighborhoods I know, keeping hours Mon–Fri 8am–6pm and Sat 9am–2pm so homeowners in Downtown McLean or near Langley CIA Headquarters can get straight answers on Burst Pipe Repair and Broken Water Pipe Repair without waiting.
- Owner John Mercer oversees every burst pipe repair from the Falls Church base
- Crew works the same neighborhoods in McLean, Pimmit Hills, and Langley year after year
- Service runs Monday through Friday 8am–6pm and Saturday 9am–2pm
- Repairs account for local soil movement and older plumbing common in Fairfax County homes
Credentials & guarantees
- ✓Mon–Fri 8am–6pm, Sat 9am–2pm
- ✓458 W Broad St #412, Falls Church, VA 22046
Our guarantee
We guarantee same-day response for burst pipe repair calls across Downtown McLean, Langley, Tysons Corner, and Pimmit Hills, where older Fairfax County homes face frequent issues once winter temperatures drop and humid subtropical conditions shift soil around foundations near Tysons Corner Center and the Langley CIA Headquarters.
Testimonials
What McLean, VA Customers Say
“A pipe burst in my basement laundry room after a hard freeze and water was pooling near the foundation. The crew isolated the line at the main, cut out the split copper section, and ran new PEX through the joists with a new shutoff valve. Water was back on the same afternoon and the floor dried without any drywall damage.”
“An upstairs bathroom supply line split and soaked the ceiling over my kitchen. They opened a small access panel in the ceiling, replaced the entire run from the manifold to the fixture, and pressure-tested everything before patching. The leak stopped immediately and I only needed one touch-up paint job later.”
“My outdoor spigot line froze and cracked right where it enters the house, sending water under the siding. They excavated a narrow trench along the foundation, installed a new frost-proof sill cock with proper slope, and insulated the line before backfilling. No more ice buildup and the siding stayed dry through the rest of the winter.”